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Written by a NHS patient
13th June 2023


I've been under Dr. N Zarate-Lopez for nearly three years. There is no denying that this Dr is a bit strange. She appeared to get my identity muddled and wrote to the wrong GP. The staff lied and stated I'd not attended several appointments which they had moved. I complained to her personally by letter she just ignored me. She had been very dismissive of my claims I may be having problems with TVT and stapled hemroidpexy I had years ago and have had problems with for years. I feel utterly let down by this clinic. I should have officially complained when I first had problems, rather than attempt to keep polite. She really has done so little for me, in fact probably made things worse by just not listening. I finally got diagnosed with rectoentrocele via a gynae intervention at another hospital. She still claimed that wouldn't have anything to do with my problems. This Dr. should be investigated.

Recommend
Trust
Listening