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Dr Nakul Patel 2024-03-21 Person 5 5 0

My daughter has been seen by Dr N Patel in clinic twice so far. Our Experience of the care that my daughter has received has been very positive. Dr N Patel was child centred in his approach and spoke to my daughter with ease, my daughter’s voice was listened to and any questions that she had were answered in a child friendly manner. When DR N Patel spoke to my daughter, he took interest in her likes and fears, he considered her as the patient, making her fully apart of conversation instead of directing them at me. My daughter was reassured about the procedure she was having and even visual drawings were shown to explain what they would be doing on the day of surgery. This made my daughter feel more at ease and less anxious about having surgery. My daughter Dr N Patel spoke to us with skill and expertise, all my concerns were explored and next steps were clearly explained. Follow up appointment was quick reassuring, we were given my daughters results and advice was given in terms of things we need to be careful off and things to look out on. We had the opportunity to express what we felt went well and if there was any thing that didn’t go so well. When discussing an issue we faced with my daughter’s stitches, Dr N Patel showed empathy and reassured us that he would look into the matter in hand. Overall we are extremely happy with the care that my daughter has received so far from Dr N Patel and feel reassured that we will be having a follow up in 6months times to ensure, there are no changes.