Dr Matthew Ginks 2016-10-31 Person 5 5 0

I had previously been suffering with SVT episodes for around 20years and although they were not life threatening they were becoming an inconvenience and a concern that later in life they could become more of a problem. I was referred to Dr Ginks for a consultation and the potential of an operation to rectify the episodes I was experiencing. I explained all my symptoms to Dr Ginks who listened intently to everything I said. Dr Ginks began to explain using diagrams exactly what was happening when I was experiencing the discomfort and how potentially that it could have been one of three possibilities. He explained in full each potential possibility, pausing at any time I had a question or was unsure, and also explained how each possibility could be rectified. Dr Ginks reassured me of any doubts I may have had, explaining in full the pros and cons of how the procedure would go. I left Dr Gink`s consultation feeling very positive and feeling like I was now an expert on my condition. On the day of the procedure Dr Ginks arrived on the ward and straight away came over to say good morning and ask how I was in general. This straight away put me at ease as it was not all about the nature of the procedure he was about to perform. After general chit chat we did get onto the main reason I was there and he explained how the day’s procedure would go. I couldn’t have asked for anything more, I was treat throughout with respect and dignity and always kept totally informed of everything from start to finish. A nice personal touch was being introduced to everybody who would be present in the operating room; it made everything feel less formal which in turn made me feel very relaxed. Dr Ginks is a true gentleman who articulates himself in a professional way but also on a personal level that completely puts one’s mind at rest. I have total confidence in Dr Ginks and his team’s abilities and personal care; why can`t everything be this simple? Thank you for everything Ben Wilde