I was very impressed with Dr Ginks from my first appointment with him. I had researched my condition and he explained what was happening and drew a diagram to explain the treatment he recommended. He explained all the positives and possible side effects most clearly. At all times I was spoken to in a manner I could understand and treated with respect. I decided to have the ablation and decided to pay for this so that I could have this done at a time convenient for me and he never encouraged me to do so and explained he could do this on the NHS in a few months time. He also kept the cost down to a minimum. After booking the procedure, he kept in touch in a caring friendly way. At all times I was made to feel reassured and on the day of the procedure he was quietly comforting to quell any nervousness. Afterwards he was very factual about everything and I was most confident that things had gone well and I had been in safe hands. He,has also kept in contact in a very friendly and pleasant way. I would definitely wish to be treated by him if I had need in the future. I would have no qualms about recommending him to anyone.
I have already written to the hospital expressing my sincere thanks to Dr Matt Ginks and his fantastic team, from the moment I was introduced to him and his staff I was treated like a king, a terrific gentleman with an amazing team built around him. I would recommend him and all the staff at the John Radcliffe Hospital for their professionalism and care from start to finish .. Tony Killeen
We are delighted to be able to recommend Dr Ginks who has been truly exceptional in his treatment of our son, whose life has been transformed under his care. Although our son has had episodes of arrhythmia all of his life, which occurred entirely unpredictably, a formal diagnosis of supraventricular tachycardia proved elusive due to the difficulties of recording an episode on ECG. Indeed, appointments spanning over 10 years and endless trips to A&E had failed to bring us any closer to a diagnosis let alone an effective treatment. However, during our first appointment with Dr Ginks, he suggested a strategy for capturing the arrhythmia on ECG using a new App for the iPhone: within days we had obtained a trace on ECG from which Dr Ginks was able to confirm SVT and suggest an appropriate surgical intervention which has been fully successful. Dr Ginks was exceptional throughout this process, going well beyond our expectations: he was, for instance, willing to discuss the procedure to ensure that we were fully aware of the process and risks involved and was always both understanding and empathic. More importantly, his skill as a surgeon is genuinely inspiring. We cannot recommend him highly enough and will always remain grateful to him for bringing 10 years of frustrations to such a successful conclusion.
I genuinely can't say enough about Dr. Ginks. Having been diagnosed with a genetic heart condition, I went through countless numbers of doctors, both public and private, across the UK, Ireland, and the US. But it wasn't until I came across Dr. Ginks that I had a true benchmark to measure every other doctor against. The level of service, care, and information I received was absolutely incomparable - I genuinely felt better in myself, and my condition, knowing that I was under his care. If there was a doctor like Dr. Ginks out there for everyone, we would all feel much more comfortable with our outlook and the care that we, and our loved ones, are getting. He's an absolute credit to his profession.
Dr Ginks Was attentive and listened to me and was understanding of my symptoms, he explained the procedure a catheter ablation of the pulmonary veins using cryo ablation. The team he was leading in the catheter laboratory encouraged me and gave me confidence the procedure would be safe and that a good outcome was possible, he also warned me there was some risks which I understood. The outcome of the procedure has left me feeling a lot better although early days I feel confidant that the procedure has been successful. I have no hesitation in recommending Dr Matthew Ginks and his team at the Oxford Heart Centre John Radcliffe Hospital.
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