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Dr Matthew Ginks 2016-04-15 Person 5 5 0

I was very impressed with Dr Ginks from my first appointment with him. I had researched my condition and he explained what was happening and drew a diagram to explain the treatment he recommended. He explained all the positives and possible side effects most clearly. At all times I was spoken to in a manner I could understand and treated with respect. I decided to have the ablation and decided to pay for this so that I could have this done at a time convenient for me and he never encouraged me to do so and explained he could do this on the NHS in a few months time. He also kept the cost down to a minimum. After booking the procedure, he kept in touch in a caring friendly way. At all times I was made to feel reassured and on the day of the procedure he was quietly comforting to quell any nervousness. Afterwards he was very factual about everything and I was most confident that things had gone well and I had been in safe hands. He,has also kept in contact in a very friendly and pleasant way. I would definitely wish to be treated by him if I had need in the future. I would have no qualms about recommending him to anyone.