Dr Mary Dell

Written by a NHS patient at Langham Place Surgery

Being that I was unable to send a photo of problem.i was asked if I could get to the surgery within half an hour. Which I found incredibly quick. She listened to me intently, discussed possible causes and gave me a plan of action. Thank you

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Trust

Listening

Written by a NHS patient at Langham Place Surgery

Mary gave me plenty of time to express how I was feeling and very caring

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Trust

Listening

Written by a NHS patient at Langham Place Surgery

The appointment it's self was a filled with a complete lack of care. My concerns were ignored my partners concerns about my health were ignored. It was obvious that she had not read any amount of relvent medical history and gave me an incorrect diagnosis, which seemed to be an assumption of that fact I would be a dirty person, suggested I take ibuprofen and proscribed me a cream that isn't, even currently available in the amount she asked for. Also today I had to go down to the hospital due to the fact I had no option. The appointment ended with a diagnosis of adult chickenpox, so if I'd followed her suggestion of taking ibuprofen last night, it would at minimum hospitalise me and at worse caused me sever damage.

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Trust

Listening

Written by a NHS patient at Langham Place Surgery

All information needed was asked, linked questions from the previous event and related to this, told me why I need to wait and when to book another appointment if no result

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Trust

Listening

Written by a NHS patient at Langham Place Surgery

Dr Dell was excellent could ask for nothing more

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Trust

Listening