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Dr Mark Wotherspoon
2013-07-19
Person
4
5
0
Written by a patient
Written by a patient 19th July 2013
Positives:
Good explanations given about my condition. Questions answered fully and options explained.
Very personable and listened to my views.
Negatives:
Was told I would be emailed or called within a week for MRI results. Nothing received despite my calling four times and requesting my results. Very frustrating and had to wait until next appointment to know MRI outcome. Could have commenced physio earlier if follow up had been as expected.
All that said, a good experience overall.
19th July 2013
Response from Dr Mark Wotherspoon
Very many thanks for your feedback. I am sorry that you experienced administrative difficulties with your MRI report but I am pleased that you had a positive experience overall. With best wishes, Mark Wotherspoon.