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Written by a patient
6th November 2014


I moved to Penrith in August 2013 and this was my first visit to see a doctor since then. I'd had a headache for 4/5 days and consulted the pharmacist at Boots who advised me to see my GP. I rang the Lakes Medical Practice and was told a doctor would ring me in 2/3 hours. In fact I was rung by Dr Plenderleith about 30 minutes later, at about 4.00pm. I described my symptoms and he said he would see me at 6.30 that evening. Dr Plenderleith spent about half an hour with me and I found the consultation reassuring. The problem isn't yet resolved; I was given a prescription and asked to come back the following week if there is no improvement. Also, the doctor advised me on another, unrelated, health issue. I certainly didn't expect to see a doctor that day. Also, I felt that Dr Plenderleith was willing to spend as much time on my problem as it took. All in all I had a positive experience. Dennis Lofthouse 6/11/14

Trust
Listening
Recommend