When you have to see a doctor you're not on top of the world but he is always cheery, he welcomes you, listens to you, explains what he has found from his examination and outlines the options in an easy to understand way, A brilliant Doctor who is very easy to talk to and very helpful in all respects. The down side -too many patients want to see him when they have a problem so it is sometimes difficult to get an appointment..
I have been a patient at the Pound Hill practice for over 30 years and have seen the changes at the practice which have always been for the better. All the medical partners have been very good in general. Dr Proctor has impressed as he has usually pinpointed any problem, that other doctors may have slightly overlooked and has come up with a diagnosis and treatment schedule (including Hospital specialist referrals) that have made my health and life quality much improved. He does this by being a good listener and nothing seems to be too much trouble....if you are really unwell ! He works very hard, so do not waste his time ! The on-line appointment and medical records access system has also been welcomed and gives confidence that you are in the hands of a very professional medical team.
I have been under the care of Dr Procter for many years and have always been treated with respect. He takes the time to explain conditions and treatment options available. My views are listened to and I feel that joint decisions are made relating to my care. I have complete trust in him and am very pleased to be a patient of Pound Hill Medical Group and Dr Procter in particular.