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Written by a patient
11th July 2017


Dr Ellis is an outstanding psychatrist, she has provided a huge amount of help and support throughout my time as her patient. I have made positive progress in my mental health although it has been a difficult journey of many problems and barriers, but Dr Ellis aided me through very challenging and overwhelming times i faced on a day to day basis. As a patient i have been under Dr Ellis's care for many years, since becoming her patient she has made the right diagnosis and prescribed the correct medication for my symptoms which has made a significant difference to my life. Before becoming Dr Ellis's patient I was under the care of other Psychatrist, my past experiences totally left me feeling hopeless and helpless i lost all faith and trust in Psychatrist as I felt no one cared and I was not being listened to, I was left feeling suicidal and as a result my life became unbearable I just wanted to end the torture living with anxiety insomnia and manic episodes. Due to being rehoused, i was referred to Dr Ellis because I fell under a different catchment, at the time of the transfer from the Psychatrist i was seeing to Dr Ellis, i had very little to live for, i had given up on life, i lost all my confidence in the Psychatrist i used to see as i was made to feel like a barcode at a supermarket checkout, there was no hope in hell for me, I came to a conclusion that my miserable life will never change and how I feel doesn't matter. My perception of receiving help suited to my needs from a Psychatrist to improve my circumstances was very negative, however once I started seeing Dr Ellis i felt she was different than other Psychiatrists, she was kind and considerate towards my feelings, she was also able to understand and empathise with my situation concerning my complex health issues. She put me on an anti-psychotic medication that helped in somewhat controlling my symptoms, I felt like a had a new lease of life although I was having highs and lows but it wasn't constant, my medication had to be tweaked but I felt better in my mental health anxiety mood. I have a lot of praise and gratitude to give to Dr Ellis because she has made a positive change in my life, however criticisms are that we did have difficult discussions where I disagreed and disputed the advice she gave me on numerous occasions as felt Dr Ellis was being unsympathetic towards my feelings and concerns, she was somewhat eager to discharge me back to the community as she felt that I was blocking services that could be offered to more needy patients. She felt my symptoms were being well controlled by the medication. I was very upset and frustrated as I felt abandoned and unimportant. Dr Ellis was fully aware I have complex health problems that affects my mental health I was not ready to be discharged back to the community with fluctuating moods and anxiety, however we discussed this matter further and as my physical health deteriorated so did my mental health, as a result Dr Ellis continued to see me. I can whole heartedly say that Dr Ellis is a brilliant Psychatrist she is very passionate in helping patients in getting better and providing the best care to suit individual needs, she is also compassionate and sensitive in understanding paitents views, opinions and feelings. So thank you Dr Ellis and i hope all the best for the future.

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