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Dr Kantha Niranjan
2016-11-23
Person
5
5
0
Written by a carer
Written by a carer 23rd November 2016
Dr Kantha Niranjan looked after my mother for nearly three weeks on Sunrise B. Our mother was admitted with recurring chest infection and UTI. Slowly mum took a turn for the worse, and started to deteriorate. Mum and was referred to the palliative care team as her body started shutting down. Dr Niranjan was very caring, compassionate and thoughtful to all my family’s needs at this distressing time. She took time each day to speak with us and reassure us. Sadly, my mother passed away a week ago, my family and l would like to express our thanks and gratitude for all that Dr Niranjan did for our mother, keeping her comfortable as possible during her last few weeks of life. Its satisfying to know that some doctors have time for family members during difficult times. Regards Jackie W. Daughter of J G.
23rd November 2016
Response from Dr Kantha Niranjan
Thank you very much for the family members to leave an excellent feed back for the service offered at Sunrise B ward, Queens Hospital.I am very grateful to them for this positive feed back which gives more encouragement and enthusiasm in what we do. This ward gained accreditation for Gold Standard Framework early this year. We aim to provide a patient centered , compassionate care to all the patients under our care, specially when they are in the final stages of their lives.It is a team work and I am very grateful to my excellent ward nurses and doctors who work in this ward, without them we cannot achieved a good service. We always look at to improve our care and we learn lessons from each patient to improve our services. In my personal view, I feel the time should be always allocated to patients to listen to their needs during our ward rounds. We will aim to provide similar service to all our patients. Thank you again.