Dr Kantha Niranjan 2017-01-16 Person 5 5 0

My brother spent 18 weeks in Queens Hospital following a devastating stroke. His initial treatment from the hospital varied from poor to shameful. We had to argue and complain at every stage to have him treated with dignity and compassion, leave alone decent clinical care. None of the problems were due to lack of staff or lack of funding and individual staff members appeared caring, but totally disconnected. There appear to be "specialists" for every aspect who failed to either communicate with each other or have any ability to follow up. We felt hopeless and angry every time we visited. However, from the moment that Mick was moved to Sunrise 'B', Dr. Niranjan took responsibility for his care and it was as though he were in a different hospital. Whilst there was hope she and her team tried everything possible to help him, he was a difficult patient but they managed to see past that and treated him with kindness and dignity throughout. They made time to explain his treatment to us and kept us informed. Sadly, all of their efforts could not prevent his eventual death but they made this as comfortable and gentle as possible, While all of the staff of Sunrise 'B' deserve praise and thanks, we believe the example of leadership, science and compassion from Dr. Niranjan is what makes for a great ward in a dreadful hospital.