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Written by a NHS patient
6th January 2022


Thankyou for listening and creating a safe feeling environment during my appointment. Thankyou for allowing me to put my points across and showing understanding of my somewhat unique situation. We discussed a lot of personal issues (some I’d not told medical professionals about before due to lack of trust and fear of further dismissal). I think it was only natural I initially had my guard up, I’m sure you would agree with that too. I’m not sure what you did or how you did it but that was the first time I’d felt actually listened to in a very long time. I’m very used to leaving appointments feeling disappointed and having to sit with uncertainty (I understand sometimes this is the only option and in no way is it anyones fault) but I left our consultation feeling a little more resilient, even if it only lasts a short time in the grand scheme of things, il take it. Thankyou for the positive experience

Recommend
Trust
Listening