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Dr Joanne Jones
2023-03-23
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 23rd March 2023
Even after running very late she apologised and did rush my appointment.
She explains everything in detail, spoke very clearly and on my level.
Had lots of empathy and was caring, she examined me throughly.
She explained what would /could happen next if I consented to it regarding Further MRI scan. Which I did.
I like that she clearly had read up on all my previous medical records that they hold as she knew all about my situation before my consultation.
Thank you Dr Jones I don't feel so along now following my appointment.
The are a few of things that could be improved.
Consultant and nurse could have their names and clinic written on the board outside there rooms.
More organised reception area inside the clinic rather than having to check in at clinic 32.
The consultation could be made for a longer amount of time so they don't run quiet so later.
My appointment was for 15.00 and I was seen at 15.50 - 50 minutes late...