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Dr Joanne Jones 2023-07-19 Person 5 5 0

Dr Jones was friendly, professional and calm. Her manner put me at ease and made me feel as though she had time for me. The conversation was two way and I had plenty of time to talk and answer/ask questions. She had taken the time to review my medical notes prior to my arrival, which didn't waste valuable time in the appointment. She discussed my medical history with me, during the appointment, to ensure it had been recorded accurately (nothing felt rushed). She asked me if I wanted to look at previous MRI scans, and then spent time explaining the comparisons to me in detail. She explained my condition and treatment options in detail and in language I could understand. I left the appointment feeling, relaxed, better informed, and relieved with the progress made in just that one appointment. She appeared kind and empathetic. I was pleased my appointment was booked with Dr Jones.