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Written by a patient
23rd September 2020


I was treated with care and understanding before and immediately after a spinal operation but during my 12 month telephone review (due to COVID) I felt completely demoralised and depressed because everything he told me was negative and all the symptoms I had would stay with me. I really felt he could have spent a little more time explaining things. At no point did he say anything positive and I felt he just wanted to get me off the phone.

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