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Dr Jayesh M Bhatt
2015-09-24
Person
5
5
0
Written by a carer
Written by a carer 24th September 2015
Dr Bhatt has looked after my daughter since she was referred aged 10 until she moved to adult services. The care has been exceptional - her health improved dramatically. We felt we could ring at any time when we had any worries. Dr Bhatt would ring back personally to give advice and support. He explained in detail about her condition and her treatment, in a way that was appropriate for her age and understanding. She looked forward to her hospital visits, and felt that Dr Bhatt and all his team showed a personal interest in her. She was particularly touched when he told her that he needed to treat her as a whole person, and was concerned about her emotional as well as her physical health.
There is nothing more that would have improved the service - perhaps more resources for GPs so that she might have been referred earlier.