Share review of Dr James Wilkinson

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
17th January 2015


Energetic, enthusiastic consultant. Clearly explained treatment management program, risks and possible benefits. Relaxed and positive patient communication manner. Excellent lab team who keep you comfortable and supported throughout the procedure. Lower paid nursing staff on the day ward are very professional and caring, day and night. However there is a BUT. Senior nursing day ward staff are appalling in so many ways. It is also obvious that management do not support Professional staff as organisation and some of ward procedures fall very short of the mark. Fortunately have only been short stay in patient. Nutrition is not fit for purpose. As a medical experience, extremely positive

8th February 2015
Response from Dr James Wilkinson

Thank you very much for your kind feedback. Please note this site is dedicated to feedback about the doctor in specific that you saw (me in this case) and not intended for general comments about the team. To the best of my knowledge the only people you routinely look at this website are doctors interested in the value of patient feedback on themselves or patients. Feedback about other aspects of hospital care such as nursing, ward cleanliness, food etc is VERY important. I would encourage you and any patient or relative to always feedback such general comments to the hospital. This is best done by contacting the patient support services (see the following website for details: https://www.uhs.nhs.uk/ContactUs/Tellusaboutyourexperience.aspx). Alternative methods include directly writing to the ward senior nurse/manager or the Chief Executive. Thanks again to you and all other patients for taking the time to give me feedback. I read and take on board all comments although regret to say am not able to respond to all comments. All this feedback is seen and discussed at my annual appraisal and helps me improve the care I give. Best wishes, James Wilkinson

Recommend
Trust
Listening