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Dr James Steinhardt 2014-12-02 Person 5 5 0

I saw Dr Steinhardt for the first time yesterday. He was sympathetic, listened to what I had to say and explained the course of treatment he proposed. He showed all the same characteristics when I returned today as my symptoms had worsened. I was upset and he did not make me feel stupid or embarrassed, which was appreciated. He offered to call me in a few days to see how things were progressing as there are no bookable appointments to see him at the end of this week.