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Written by a patient
27th November 2016


I'm lucky enough not to need to go to the doctors often, but I've never been made to feel so small and insignificant by a doctor as Dr Southwood made me feel. She was so rude in the way she treated me and basically told me I need to just get on with it; all said with a dismissing shrug of her shoulders and pulling a face that would get anyone in a customer service business fired on the spot. After suffering for over two months, not being able to do the things I love and struggling to sleep every night, the doctor from my prior appointment had told me that if the current treatment didn't work the next step would be an oral treatment instead. When I said that, she treated me as though I was either an idiot or a liar. I don't think she could have had a worse bedside manner. As soon as I left the room I burst into tears. I've since found out that other people have had a similar experience, so I'm surprised at these other reviews. Perhaps I and the other woman I have spoken to caught her on a bad day...... The treatment she prescribed to fob me off is weaker than the one I was on before, so surprise surprise my condition is now even worse and has spread. I will need to go back at this rate, but I will certainly be asking for any doctor other than her. Doctors should support and help their patients, not make them cry.

Trust
Listening
Recommend