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Dr Israa Al-Shakarchi
2020-02-05
Person
5
5
0
Written by a patient
Written by a patient 5th February 2020
I first met Dr. Israa Al-Shakarchi today (5th February 2020). What a breath of fresh air. Direct, excellent communicator, no nonsense, reassuring and blessed with a good sense of humour! She arranged for me to have additional treatment (preventative against any further osteoporosis, sent me off for immediate blood tests and told me that I might hear from the Day Surgery Unit about an appointment "in a couple of weeks' time".
I got home after my meeting with Israa and got a phone call half an hour later (!) and got my appointment in seven days' time. Fabulous service from the NHS all round and I'd like to believe that a consultant who is so respected might have something to do with the response.
Anyway, a great response and experience all round...