Dr Israa Al-Shakarchi 2020-02-18 Person 5 5 0

Dr Al-Shakarchi has been looking after my 86 year old Mother and her rheumatoid athritis for almost 3 years now (with a maternity break). Mother also has alzheimers which means she is not the easiest person to deal with ! I could not recommend Israa highly enough. Her care, compassion and consideration are exemplary. Although she is obviously busy, we never feel rushed, her explanations are clear and thorough. She clearly has a very wide and in depth knowledge of her speciality. She has made a number of referrals to other Departments to deal with specific problems Mother has and she always asks after the outcomes. Her attitude and sense of humour with us is pitched perfectly, I cant help wondering if she has several hats in this respect, more serious with some, more levity with others ? You ask for 'constructive suggestions on how they could improve to give even greater care'. I have thought long and hard about this one, but, I cant think of anything, sorry.