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Written by a NHS patient
25th March 2021


I find Dr ian Sutherlands bed side manner appalling, he doesn’t listen and either talks over you or when you are explaining symptoms he just says yeah or yes constantly, which is very off putting. He gives you the impression that he’s not really listening, and quite often very reluctant to prescribe antibiotics. It would help if he was to actually care and do follow ups instead of patients ( me) constantly having to contact him and listen to his lacklustre bed side manner. He often asks what do you want to happen next as if I’m the doctor not the patient?!!! If I knew, why would I be phoning the surgery? Time to start acting like a GP and not have an attitude with patients, I find his attention to identify the issue very sloppy and almost standoffish. A lot of the time he has diagnosed me with ibs which turns out want the case at all and the same for my partner when she was pregnant and had a water infection! I dread to think if I had a potential serious illness how would I fair! I’ve seen a lot of good drs at st james surgery and always hate when I personally have to deal with my own dr which is unfortunately dr ian Sutherland

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