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Written by a NHS patient
14th December 2022


I Was booked for a Total Knee Replacement at The wonderful Springfield Hospital under the amazing surgeon Mr Palmer on 8th November 2022. From my first contact with Dr Hywel Jones he filled me with nothing but reassurance and confidence, putting me at ease. Like others have said in their reviews, having had a previous knee replacement, under general anaesthetic, I was concerned and scared at the prospect of having a spinal block, fearing I would be awake through the process, and from the off, I made Dr Jones fully aware that I wasn’t a ‘talker or a hero’, and I wanted to be asleep going in and awake and it was over!. Dr Jones, reassured me I wouldn’t be awake, but instead would be asleep and the recovery would be so much better without the sickness effects of a GA. Prior to operation, Dr Jones telephoned me at the scheduled time to go over any concerns I had, answer any questions and explain in detail his intended procedure. On the day of the operation, he was still as chatty, calming, reassuring to me, and I could not be happier at having Dr Jones as my anaesthetist, and could not sing his praises highly enough. Post op, I woke and said….”I’m awake” to which Dr Jones said…..”we are all done it’s over, I woke you”. Thank you, I am one grateful, happy patient doing exceptionally well 5 weeks post op. I have never reviewed this sort of recommendation , but felt others patients may get comfort and reassurance from it.

Recommend
Trust
Listening