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Written by a patient
25th September 2014


Dr Hugh Jones has always met my requirements, however it is increasingly frustrating, when in times of immediate need, to get in contact with his office in order to make an urgent appointment. The general appointments office at Kingston hospital are also very hard to get hold of, and the waiting time to see Dr Jones is ridiculous. He has given me his direct line (to his PA office) but there is no answer machine and the line is either busy or no-one answers. This system has to be improved.

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