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Dr Heather Patel 2015-07-20 Person 5 5 0

I went to see Dr Heather Patel on Friday 10th July. My symptoms were sudden periods of loss of balance which became very scary. Dr Patel checked my medical history, did a few tests and then very clearly explained what my problem might be. She gave me assuring advice on how to handle it, and some medication to take if I need it. If I have any concerns about this problem I was encouraged to go back. I felt very relieved after my appointment and my problem didnt't seem half as big as when I went in. A genuine interest was taken in me, and I did not feel rushed through despite the doctors huge work load and the long queue in the waiting room. I am always satisfied with the care I get at Capelfield. The only suggestion I will make is to lessen the work load by having more doctors. I am not sure if there is a private waiting room for patients to wait in if they have a particular problem which could get worse and cause distress by sitting in the main waiting room. If there is one, patients should know about it.