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Written by a private patient
14th May 2021


Lovely idea that some follow consultations can be done via Zoom. This saves travelling an hour in the car.

17th May 2021
Response from Dr Haroun Gajraj

Telemedicine has changed the way I and my team work. Many "routine" follow up appointments can be carried out "virtually". The benefits of telemedicine - Less time off work - Fewer disruptions with any childcare arrangments - Access a consultation more quickly - Fewer clinic visits - After a telemedicine consultation, a treatment appointment can be arranged as the consent process will have been completed I use a telemedicine appointment system that is like Zoom, but there is no software to download onto your computer and the telemedicine connection is totally secure. The video calls are “peer-to-peer encrypted”. This means that the only parties who can access the call are you and Dr Gajraj . The call cannot be “intercepted” by any third parties and the encryption meets all UK data protection requirements for healthcare. Many patients think that the addition of telemedicine is an improvement.

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