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Written by a patient
16th September 2013


Sadly, I have had cause to register a formal complaint against Dr Twiddell following a recent appointment. She showed a complete lack of professionalism or compassion despite my very obvious emotional distress. She abused my right to confidentiality and privacy by quizzing me on highly emotionally sensitive matters and not informing me before the interrogation that she wouldn't be able to help me and I would have to see one of the other doctors. No patient should leave a Dcotor's office in scared and in tears and I was incredibly disappointed she never bothered to ask if I was even ok as I left.

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