on a recent appointment Dr Twaddell was very understanding, went through in detail what would happen on referral for further investigation and more importantly eased my mind . although i do not visit the medical centre very often i try to see Dr Twaddell who is courteous, professional and takes the time to listen
a handful of times I've had the misfortune of feeling with this arrogant and rude doctor, no matter how many times i try to discuss my symptoms and show concern she tells me that I am overweight and need to attend either yoga or aerobics! I am far from overweight! she dismissed my knee problems again and again and finally after speaking with Dr sandilands have been to my referall at hairmyres. turns out it's more serious than I first thought and my hips aren't aligned therefore causing damage to my knees. she refused to listen had me leave in tears multiple times! This doctor also carried out what I believed to be a smear test only for me to find out upon calling for my results that she had indeed tested me for multiple sexually transmitted diseases. I have been married for nearly a decade with one sexual partner......
I went to see this doctor with my daughter who has recently had surgery to align her knee. the doctors attitude was unprofessional and dismissive from the start. said the surgeon should never have operated on someone her age. perhaps if she read the patient notes she would have the information as to why this operation was carried out. She was unhelpful and rude. This sort of arrogance is outdated and there is no need for the ignorance she displayed
Not interested in listening to patient concerns found her extremely rude and arrogant. Left her room in tears and very upset refused me medication. Heard a lot of people saying negative things about this doctor !!!!