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Written by a patient
1st September 2019


I have been going to Tregenna surgery my whole life, this appointment with a Doctor I had never seen before made me never want to visit my GP again. I had to see a doctor for a couple of issues I have been struggling with (including a condition I have received counselling for). I walked into the room and explained to Dr Edmondson I have a couple of issues I need to discuss - she instantly responded by telling me "I have 5 minutes max so maybe I should start with the more important issue first..." In all my years at this GP surgery I have never been warned about my time like this, it instantly made me feel unwelcome. I disgusted my chronic condition with Dr Edmondson and she spoke to me like a naughty child. Advising me that I should read up on studies of my condition and the medication used to treat it. I wanted to walk out (I wish I had) but I had been really struggling with another condition that has gotten a lot worse and causes me a lot of pain... She was very dismissive of this and just told me to take paracetamol & Ibuprofen. Overall, this was the worse experience of seeing a doctor I have ever had. I haven't been back to my GP since. I came out of that appointment feeling like I wasted her time and that I had no right being there.

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