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Written by a NHS patient
16th March 2024


This is solely my opinion, and I acknowledge that my perception of the service is subjective. I recognize the complexity of my mental health difficulties and limitations, which can present challenges during appointments. My approach in the recent appointment with Dr. Samuel Levy differed significantly from my previous experiences. Despite these variations, I found both encounters to be distinct. I occasionally exhibit strong personality swings. During my session with Dr. Levy, I felt he was subtly challenging me and I was challenging him and that deepen his understanding of my condition, even at the risk of triggering anxiety. His immersion in the appointment was remarkable, demonstrating generosity in managing time and considering my needs, including involving my partner. In contrast, Dr. Fountoulaki's approach felt different to me, It is difficult to explain but I hope with my description people that read this feedback will gather those differences. Both professionals exhibit self-respect and expertise, yet I believe there are valuable insights and approaches that Dr. Fountoulaki could learn from Dr. Levy. While Dr. Fountoulaki handles depression effectively by gathering information, Dr. Levy not only listens that but also can challenge and show firmness to patients like me to gain profound insights that may be unknown even to the patient themselves. In summary, Dr. Levy's approach of listening, challenging, and risking himself to understand patients while keeping his balance deeply sets him apart. His ability to navigate complex situations with empathy and insight is truly exceptional and invaluable for individuals facing challenges like mine.

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