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Dr Frances Klemperer 2020-07-19 Person 5 5 0

I went to see Dr Klemperer as I had been experiencing persistent issues which had so far evaded diagnosis and were resistant to medication. I had previously seen several Psychiatrists; the upshot being that these interactions had not been helpful. I was still struggling to get answers and more importantly no longer-term plan as to how to resolve or manage my difficulties. Dr Klemperer was a breath of fresh air, she manages to combine in-depth knowledge, expertise and professionalism with a very “human”, warm, kind, caring and respectful manner. Her approach is person centred and thorough; I didn’t feel like another patient on a conveyer belt. She took the time to understand my context, complexities and concerns and showed a genuine interest in me as a person. She made me feel safe and secure, but also hopeful that we could identify my issues and develop an effective plan to manage my condition in the future. Dr Klemperer was (very quickly) able to make a diagnosis, which was followed up with a plan, advice and guidance on how to manage my condition and medication. She did everything she said she would do and answered all of my questions. Dr Klemperer has significantly changed my life for the better – spotting something that no other mental health professional had even mentioned to me before. The medication she prescribed has already made a huge difference, and the diagnosis makes perfect sense to me. I would have no hesitation in recommending Dr Klemperer, the level of care she provides is outstanding.