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Written by a patient
31st July 2019


I am very disappointed in my experience with Dr F.Teixeira. I have patiently waited over 2 months for my Dermatology appointment, which I have had today. I'm going to add that I have alot of fear and anxieties of visiting Ealing Hospital due to my mother passing away there. Therefore, it is of most importance my experience at Ealing Hospital is a warm/welcoming one. Sadly, this was not the case today. I arrived early for my appointment, to which I saw Dr F.Teixeira enter the dermatology area with a lot of anger and shouting at the nurses and I quote "I am not doing this appointment, I am going home... I'm sorry but what do you want me to do?' The fact this was said in the middle of the corridor with many patients overhearing this is both unprofessional and horrifying. I was feeling very uncomfortable and ready to go home from this fact alone. However, I ended up leaving my appointment after being seen by another doctor to fill in her position as she left. Being asked to sit on an uncovered hospital bed to show my wound, I decided I have had enough and it is more hassle than it is worth going to this appointment - so I walked out. Very disappointed in the professionalism of both Ealing Hospital and Dr Fernanda Teixeira. Would not recommend going if possible.

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