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Written by a patient
27th December 2018


I started a cough on Christmas Eve which developed rapidly into a chest infection. By Boxing Day my family and I were considering a trip to the ‘walk in’ Centre. We put this off mainly as I know how the hospital system is so stretched this time of year. I got a GP appointment this morning with Dr Faith Garise, who I have never met before. Dr Garise showed patience in taking my recent medical history and examined me, took BP etc. Throughout Doctor explained the process, reassuring me and explaining her diagnosis and care options, i.e care at home of a stay in hospital. We decided to try home care with a range of medications. Doctor explained that if the prescribed medications did not begin to turn my situation around I would need to be admitted this afternoon. Doctor phoned me earlier this afternoon and again was very considerate and listened to my explanation of how I was now feeling. She told me I should continue home recovery, however she also told me that I or my family must contact the surgery in hours if things got worse, of if out of hours ring 999. I have had a number of chest infections over the years and a stroke. I can honestly report that Dr Faith Garise has afforded me exceptional care. I feel so grateful for her professionalism. Three Cheers for our amazing NHS !!

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