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Written by a patient
21st August 2017


It was some months ago since my foot operation and so to be honest I don't remember too much about this specific person, although I do remember him being re-assuring and kind. The main reason I am writing this review is due to the post op side of things, when I started to come round in the operating theatre. Please forgive me if this is not connected to the anaesthesia side of things itself. But I had to let someone know how frightened I was lying on that bed in the theatre gradually becoming conscious, and the panic building inside of me, because I was totally unaware that I had had my operation. I truly believed that I was still just about to have it and thought the anaesthetic was wearing off. I kept lifting my head hoping that one of the doctor's or nurses in the operating theatre would see that I was coming around and come over and help me. No one did for what seemed a very long time. Yet I could see that a couple of them had seen that I was waking up. The panic inside me growing all the time. Until eventually someone did come over and put my mind at rest. I would not want any other person to ever experience this same mental trauma. This was a prime example of people doing the same job day in day out and forgetting what it must be like to be a patient who probably has never had an operation before.

23rd August 2017
Response from Dr David Uncles

I am so sorry to hear of your experience, and understand how it has taken some time after the event for you to record your thoughts. I regard my patients' safe care and well-being as paramount. Your observations relate to your recovery. I can reassure you that whilst in the theatre environment, including the recovery area, you are under the direct and continuous 1:1 care of a member of the theatre team specifically allocated to you, until you are transferred to the ward area. It appears to me that although help was immediately to hand you were not made aware of this in a way that offered you the immediate reassurance you sought at the time. In such a situation as you describe, if you care to contact me via the hospital I will be happy to review the contemporaneous notes and explain the various stages associated with your care in the perioperative period.

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