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Written by a NHS patient
16th February 2024


I honestly don't have adequate words to express the gratitude I have for Dr Triska. It was pure serendipity I ended up discussing my condition and real-time lack of emergency care with him earlier this week. I had originally contacted the surgery to discuss my Daughter's - what turned out to harmless - rash. Dr Triska instantly picked up on my state of mind and physical struggles and what proceeded over the next 72 hours was simply incredible. The details are long and complicated however it is no exaggeration to say not only did Dr Triska dramatically improve my compromised health this week he also initiated a process that should dramatically change the way my flare ups are handled locally going forward. Whilst I have, in my opinion, the best specialists looking after my somewhat niche condition as a whole, they are London based and my emergency localised care has been way below par. I've been told time and time in A&E (like I was this week) that I don't know what I am talking about, despite a written diagnosis from The Royal Marsden in my hand, obvious symptoms, clearly deteriorating health and living with this somewhat rare condition in my body for 18 years. Finally someone listened, someone empathised, someone believed me. Dr Triska proactively prescribed better emergency meds, wrote emails, made calls, attended meetings. Again- all in less than 72 hours. If all Doctors were cut from the same cloth as Dr Triska the UK would genuinely be in a much healthier state. Dr Triska did more after one interaction than my previous GP surgery did in 8 plus years- despite my countless tearful and desperate pleas for help. Dr Triska obviously has immense knowledge but is also continuously looking to learn more and help his patients- there's no ego- I saw this first hand. In addition the surgeries stance on using technology and improving working practises is clearly evident. I cannot recommend Dr Triska or the surgery as a whole enough. My experience was outstanding and I am extremely grateful. The stars were definitely aligned.

Recommend
Trust
Listening