Dr David Austin 2015-11-01 Person 5 5 0

I find any medical investigations carried out in hospital to be a nerve-racking experience so I was not looking forward to my endoscopy in the least. However, I was greatly reassured after my initial consultation with Dr David Austin, who put my mind at rest that whatever the outcome of the procedure I was in extremely capable and professional hands. On the day of my gastroscopy at the William Harvey Hospital in Ashford, he carefully outlined the procedure in such a calm and professional manner that I did not feel the usual panic rising, which was most comforting. I chose to be sedated and I have to say that from the moment the sedative was administered to waking up in the recovery room, I felt and remembered nothing. It was a breeze! I was given a full breakdown of the findings, apart from biopsies, by the consultant in person before I left the hospital which meant that I did not have to worry unduly for days or weeks afterwards. I would strongly recommend Dr David Austin to anyone. He showed real empathy and understanding for all my concerns. I could not have been cared for with greater kindness and respect.