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Dr Claire Bates
2017-06-11
Person
5
5
0
Written by a patient
Written by a patient 11th June 2017
I have seen Dr Bates three times. She listened to what I had to say and engaged me completely in the process of my care. I found her extremely caring, emphatic, sincere and honest. I felt she gave me a very balanced picture of the options available to me backed by research. She was very knowledgeable, professional and kind. Her appointments were lengthy and appeared to be about my needs rather than the time they took. She listens to your difficulties with medication, pain control etc and acts accordingly
She listened and tried to put in place my wishes when I was an inpatient on the ward.
Dr Bates has responded quickly to my telephone calls when I have sought help. I have an open ended appointment and feel she will respond totally to my needs as they arise.
I feel I am very lucky to have such a good consultant. She is excellent in every way.