Reviews
Recommend
Trust
Listening
Dr Claire Bates
2017-08-09
Person
1
5
0
9th August 2017
Saw her as pain levels had been increasing. Instead of increasing the drugs she actually reduced them, causing even more horrendous pain until another doctor saw me, agreed she had been wrong and gave me the correct medication.
10th August 2018
Response from Dr Claire Bates
I am really sad to see this review. I am aware of the situation that is being referenced and, unfortunately, the case is more complex than is represented by this post. It wouldn't be appropriate to go into details here. I hope that others reading these reviews, who might be coming to see me for help, will be reassured that I am passionate about providing excellent patient care and have 15 years experience as a consultant in the specialty. This is the only time I have received feedback like this from a patient or carer.
Dr Claire Bates
2017-07-13
Person
5
5
0
13th July 2017
Very polite makes you feel relaxed .
Dr Claire Bates
2017-06-11
Person
5
5
0
11th June 2017
I have seen Dr Bates three times. She listened to what I had to say and engaged me completely in the process of my care. I found her extremely caring, emphatic, sincere and honest. I felt she gave me a very balanced picture of the options available to me backed by research. She was very knowledgeable, professional and kind. Her appointments were lengthy and appeared to be about my needs rather than the time they took. She listens to your difficulties with medication, pain control etc and acts accordingly
She listened and tried to put in place my wishes when I was an inpatient on the ward.
Dr Bates has responded quickly to my telephone calls when I have sought help. I have an open ended appointment and feel she will respond totally to my needs as they arise.
I feel I am very lucky to have such a good consultant. She is excellent in every way.
Dr Claire Bates
2017-03-19
Person
5
5
0
19th March 2017
Right from the start Dr Bates was very welcoming. She listens to what the problem is and then will try to work out the best pain relief regime that will hopefully work for you. She works it out with you and doesn't force you take on something your not comfortable with. I've had two appointment with Dr Bates and at each was very happy with the outcome. I know if there is a problem I can ring and things will be sorted.
Dr Claire Bates
2017-02-22
Person
5
5
0
22nd February 2017
Dr Bates has a very caring and calming manor about her. I found it very easy to talk to her and she is very knowledgable in her role. She genuinely listened to what I had to say and took onboard what needed to be done and I felt good about the treatment I was going to have , making my life a little more stress free. I very helpful and positive attitude and she seems to have a calming & positive nature in the way she speaks and this helps to reassure me.