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Written by a NHS patient
4th November 2022


Good morning Chris, I was very pleased to get your letter so I could thank you personally. Even though all staff introduced themselves I could not remember any names afterwards! I would loved to have thanked each individual person for their excellent care. The care, kindness and attention you gave me was first class, you gave me such confidence that you would do the very best you could to look after me. You treated me as an individual, you made me feel there was no rush and that you would stay with me as long as was necessary to answer my questions and make me feel at ease. In the operating theatre you were there again to reassure and keep me calm. With all the news of staff shortages within the NHS, it is beyond me how you and all the staff manage to give such a wonderful service. Thank you and all the staff from the bottom of my heart.

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