Dr Bettina Kleine 2014-12-09 Person 1 5 0

I took my 8 week old daughter to see Dr Klein last Tuesday. I made her aware that my daughter was 9weeks 2days premature, and had a real bad cough & crackly chest. I told her that her cough was making her bring up every feed so I was worried that she was going to dehydrate herself. She told me she would prescribe her something to put in her milk. I waited all day for the prescription, when my dad went to collect it she had prescribed her gaviscon infant. Luckily, I read the instructions which clearly state twice not to give to premature babies. Something Dr Klein was aware that my daughter was very premature (still not at her due date). I rang the doctors and was put through to the pharmacist who advised me not to give this to my daughter and to ring back and speak to a doctor in the morning. This I did, however when I rang they could not give me a telephone consultation until the following day. My premature baby was not keeping her food down yet they were in no rush to help me. I ended up taking my daughter to the walk in and A&E. There she was admitted with bronchiolitis, and was hospitalised for 4 days. She needed oxygen and to be fed through a tube. When I asked the hospital if this could have been prevented if diagnosed sooner they advised she wouldn't have been as bad as she was. I think this is utterly poor practice which caused unnecessary added pain for my daughter. Not happy.