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At first impression I thought he was too jolly to be a docter but the way he listened and asked questions were a bit reassuring. After more visits, I realise that he was keen on how I want to be treated so he is my main doctor now.
Thank you very much! I do try always to make sure I understand what my patients think is wrong with them, and what they think we should be doing to help. I'm glad I've been able to reassure you.