Share review of Dr Ben Braithwaite

Dr Ben Braithwaite 2018-11-14 Person 2 5 0

Patient sensitivity training is needed here. The Dr Braithwaite lacked evidence of compassion or frankly basic patient care. His demeanour was one of impatience starting at the initial point of calling me to the room, which made me feel like I was doing something wrong in coming to see him - something I’ve never felt when seeing other doctors at the practice. As a health care provider, I would expect the doctor to showcase a basic level of understanding that patients do not come to see the doctor for fun and if they made an appointment to come and see the doctor, at a basic level, their concerns should be heard. It was a quick appointment so certainly wasn’t a case of me taking up more than my allotted time, but nevertheless I was made to feel like I was wasting his time. This is unacceptable behaviour. Perhaps his medical acumen is top notch, but his patient management/communication skills is well beyond sub par. Whilst I would recommend the practice, this is not a doctor I would recommend. And certainly, I will be making every effort to avoid having to see him in the future.