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Written by a NHS patient at Valley Road Surgery
11th November 2023


Consistently poor user experience with this woman. Barely given the chance to describe the problem before she claims there's "nothing I can do. On more than 1 occasion she wrote inappropriate prejudiced comments (not medical) on my record.

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Trust
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Written by a NHS patient at Valley Road Surgery
10th December 2021


Sat on my referral request for 3 months without processing it. This is the norm with referrals, they refuse to process them unless you chase them repeatedly to assert your rights. Morally corrupt and utterly devoid of compassion or a conscience.

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Written by a patient at Valley Road Surgery
4th August 2020


The NHS constitution says NHS GPs are the link between the NHS and benefits/support. When my health failed and I enquired about benefits and support, she said "that's nothing to do with us".

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Written by a patient at Valley Road Surgery
29th January 2017


Absolutely love her! She really listens, never made me feel rushed. Some of my the problems I have can be very embarrassing... but she deals with it professionally and does not make me feel awkward. Only negative...It can be hard to get an appointment with her.

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Listening
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Written by a carer at Valley Road Surgery
18th October 2016


Not recommended. Would like to provide more detail to help others, but when i try, my review is not published.

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  • General Practice