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Written by a patient
23rd October 2018


- Very good consultation in that Dr Birtle addressed both my wife and myself. - Took an interest in me as a person - enquiring about my unusual Christian name, my previous occupation and momentarily chatted about a shared interest in music. - Gave information clearly, explaining things well, inviting questions and answering them fully. - inspired confidence in the pending procedure (radiotherapy) giving a rationale/reason for each step prior to and including this. Explained about side effects and coping strategies for these. - Not at all austere; valued my input in that we are addressing this problem together. - Although running late, I was kept informed about this, offered a beverage whilst waiting and indeed, felt that during the consultation, it wasn't hurried at all. This attributed to alleviating the worry that is associated with such matters.

Recommend
Trust
Listening