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Written by a NHS patient
22nd August 2021


I was diagnosed with an over active thyroid and referred to Dr Abbas, in Jan 2021 I have been in regular contact with him for the last 8 months. During this time my treatment plan/options have been fully explained and it has always felt that I was being treated as an individual. Unfortunately one of my blood tests showed a problem and my admission to hospital was quickly arranged. A clear treatment plan was passed to the ward team and surgery was arranged. I was always kept informed of test results and plans. Following surgery I have continued to have regular follow up, blood tests are arranged and results explained and acted on. Dr Abbas has always shown great care and excellent communication skills, he listens to any symptoms or concerns and fully explains what action needs to taken and the reason for it. At a challenging time for the NHS and when face to face consultations have not been possible, my contact has been by video, phone and email it is therefore commendable that I don’t feel that my care has been compromised, which can only be due to the exemplary clinical and communication skills of Dr Abbas. I could not have had better care.

Recommend
Trust
Listening