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Dr Abdul Gatrad
2010-11-14
Person
5
5
0
Written by a carer
Written by a carer 14th November 2010
My son was referred to Professor Gatrad's team on my request as I was un-happy with the service provided at our local hospital. I was pleased that I was aware of who I was seeing and at the appointment it was Professor Gatrad himself, he spent time with us as a family explaining the procedures that he was going to carry out and why. Professor Gatrad also ensured that my son who is thirteen understood what was happening. I didn't feel rushed and was able to ask any questions, this was a distressing time for our family because our son wasn't himself and nobody could say why but leaving our first appointment we felt confident in Professor Gatrad that he was going to help us. Everything that has been discussed has been carried out and we feel we have been informed at all stages. We all has a family are very pleased with the service provided by Professor Gatrad and would recommend him to everybody.