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Written by a private patient
11th March 2024


I suffered with severe acne in my late teens and early 20s with large acne cysts and pustules. These caused uneven skin and pigmentation scarring as well as box scarring on my cheeks (where I actually have indentations with loss of skin). Around 12 years ago I was told by my NHS dermatologist that there was no treatment available for my box scars so I resigned myself to the fact that I had to live with them. This affected my confidence, as the face is the first thing people see of you. I was so very consience of my scars and I really felt that they held me back, in work and relationships. I discovered this year that there is in fact a laser treatment available for my box scars. I have had two treatments now with Dr Aoife Naughton, at The Clinic at Holland Park four weeks apart. Each time I have had the BBL, halo and then targeted erbium profractional laser. Dr Aoife was so lovely, empathetic and professional and explained to me what my recovery would be like afterwards, and which barrier creams to use when. I felt confident in her care as she was a professionally trained medic, in fact all of the practitioners at this clinic are Doctors which instills confidence. Dr Aoife explained what the different treatments were for and how they worked and how many treatments I would need. The Clinic at Holland Park was clean and welcoming. After each treatment I was able to rest for a while in a "recovery pod" where I was offered a tea/coffee and a croissant. I am currently recovering from the second treatment and can already see a glow in my skin and a real difference. I have already recommended The Clinic at Holland Park based on my experience to a couple of friends who have told me that they will be contacting the Clinic at Holland Park for treatment as it offers exactly what they have been lookijng for.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe