Psychiatry-UK

Written by a patient

All I can say is this is an amazing service. I have been overwhelmed for days with how they deal with patients, they genuinely care about you and your mental health. They are unbelievably fast with communication, the online portal is so easy to use and they don’t leave you for longer than 1 day without a reply. They will do anything they can to help you, regardless of your situation, I have been through multiple services as a child through to adulthood and this service is by far the most effective. If you are thinking of referring yourself and think it will take months, - It took Dr. Mashru and his team less than three weeks (staying in contact almost everyday) to get me on a new path with my ADHD I have suffered with for ten years. Thank you to everyone at Psychiatry-UK for how you have all treated me during these hard times for everyone. I am so grateful as I have told the nurse on my case notes about a hundered times! I really am.

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Written by a patient

Fantastic, efficient and caring service provided. Would definitely recommend to anyone who needs help.

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Written by a patient

Quick consultation and kept well informed when the meetings will be and was arranged promptly.

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Written by a patient

I have had a brilliant experience with Dr. Mashru and Mr. Tony Adams when seeking an assessment and treatment for ADHD. It has really improved my quality of life. Both of these healthcare professionals are highly recommended. The only reason I haven't given five stars to Psychiatry UK is I was charged twice for an appointment, which I am sure is an honest mistake but they do tend to be expensive. So my advice would be it is definitely worth the money but check your invoices and billings carefully.

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Written by a patient

Lots of choice of doctors. Highly qualified and specific in their areas. Quick waiting times and easily accessible. Great support!

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Written by a patient

I was assessed by Dr Iyas Assalman via Psychiatry UK and had an excellent experience with him. His questioning was incisive enough to rule out other possible conditions or causes of my symptoms, but still supportive. He treated my accounts with credibility. Having done some research into his credentials it was clear that he had significant expertise with adult ADHD patients (which was what I needed) and indeed he did. I wanted to talk to someone with specialist knowledge but I didn't know whether the assessment itself would be invalidating or emotionally difficult. It wasn't at all--he was kind and an excellent listener. My experience so far with Psychiatry UK is still ongoing because I have yet to meet with a titration nurse to discuss my medication (they organise the private prescription). However, my experience so far has been super efficient and straightfoward. I could be assessed within a week and the fees, while expensive, were comparatively very reasonable, I guess as a result of the service being online. If you are like me, and you are wondering whether a formal diagnosis is worth getting--honestly, just do it. The validation of a lifetime of unhelpful to damaging behaviours alone is worth the cost of admission and it is hard to imagine any treatment being as powerful as knowing that these things were not your fault.

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Written by a patient

I had a private appointment with Dr Amir Tari and was very impressed. I had seen numerous positive reviews for the Psychiatry-UK process on a self-help group I was in and decided it was time for me to seek professional support. I liked the booking process and although there were some technical issues registering etc I gained a lot by being able to have a remote appointment. Namely sitting in a safe space to talk about how I was feeling, and already being home and warm when I had finished and needed some self care. Throughout the process Dr Tari was warm, enquiring, and supportive. I was surprised to have great aftercare provided as well - this made me feel like I was a patient, rather than an appointment and part of a caring service. I have been very pleased, and pleasantly susprised.

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Written by a patient

The organisation was undergoing computer-related difficulties when I phoned, but the lady on the other end was friendly and reassuring. I wish they would have allowed me to make an appointment online because the need to phone meant I delayed doing it. I find it difficult to make decisions on the on the fly and would have preferred to choose a psychiatrist in my own time rather than be assigned one. The quality of the video call was poor, but I anticipated this given the coronavirus situation meant many people are likely working from home and do not feel it had a particularly negative impact. Sadly I am not happy with the appointment itself. I found the assessment itself very stressful but reading the report I was sent it seems the psychiatrist did not notice, he thought I was calm and relaxed. Perhaps this is a shortcoming on the medium. I feel on the whole that doctor did not really listen to what I said, and he dismissed claims that I made about the difficulties I have had. For example, getting good exam results "proved" that I did not struggle at school when to me it felt like an uphill battle fighting against myself. Whole portions of relevant symptoms did not even appear in the report. The report makes several assertions that I do not believe to be correct, some of which I argued against at the time. In the end the psychiatrist denied me a diagnosis (which I acknowledge is his business) but made a pharmacological treatment recommendation that I told him I would refuse. He made it anyway, my GP offered it and I refused it. No alternative treatment was yet been offered. I wanted to know what some alternative conditions or treatments I could pursue were but none were forthcoming. So I have been put back to square one with no information to go on and, no matter how much I read, the original condition I was seeking diagnosis for is the only one is still the one only which has ticked the boxes. It has recently become a trend to acknowledge women's unique presentations of neurological conditions. Despite being a man I find I often identify more with the female stereotypical symptoms of these conditions (not just for the condition for which I was seeking diagnosis but also for prior diagnoses made separately from P-UK). I am left to wonder whether I would have been given a diagnosis had I been a woman.

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Written by a patient

Excellent service, very thorough, helpful and caring.

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Written by a patient

Much more convenient over video call, meaning I don’t miss an appointment.

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