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Written by a NHS patient
10th January 2024


I've previously had two ADHD referrals from my NHS GPs to different organisations who never got back to me after years without a single phonecall, letter, email or text. Whilst the waiting list for Psychiatry UK was considerable, I felt they actually cared about their standard of care given. I was provided updates throughout the process and it made such a difference for them to manage my expectations of when my case was likely to be reviewed. The Psychiatrist I spoke to was professional, empathetic, and patient. It was one of the few times I had spoken to someone about my suspected diagnosis and felt as though they were genuinely engaged with providing me with support. They clearly explained my next steps in terms of the titration process, including signposting additional resources available to me until then. The pharmacist in charge of my titration was polite, informative, and incredibly responsive with weekly updates and ongoing queries. I felt that my feedback regarding symptoms and side effects was given due consideration when managing my doseage.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe